Guest Experience Host – Front Desk Receptionist

Argentina

5

It was my first time volunteering and I couldn't have asked for a better experience! Mirela and the hostel team were incredibly kind and always made sure I felt welcome and comfortable. I spent 2 weeks working at the bar and it was so much fun. I only wish I could have stayed longer! :)

2 meses atrás

Mirela respondeu

Thank you so much! You were a joy to have with us, always positive and helpful. We already miss you at the bar! 😊




Brasil

5

It was a good experience, the city of Bruges is beautiful and historic, the hostel is very well located close to everything, the volunteers' room is a little tight for 3 or 4 girls, the hostel staff was very welcoming, I worked on social media and I really liked it, however, there was a lack of communication between the host and all the volunteers, especially those who were arriving, I was a bit lost not knowing the days and hours to work or any free days, so I deduced from my experience as a volunteer that the biggest flow was on the weekends to make content for social media.Thank you the hostel

3 meses atrás

Colômbia

5

The hostel is a beautiful place in the heart of Bruges, this place allowed us to meet amazing people! Mirella, Leo and the other volunteers and coworkers were so kind to us, we felt like home, we had an amazing time there, with tasks that volunteers can handle a 100% we learned about hospitality a lot and we loved it 🥰

3 meses atrás

Peru

5

I really enjoyed this volunteering Mirela and all her team were very kind, also my fellow volunteers made the stay good as well, they gave me simple tasks like supporting in the bar and I learned to develop some more skills. Thank you Mirella 🫶🏻

3 meses atrás

Colômbia

5

I really enjoyed my volunteer here, just an amazing and familiar hostel. You met people all around the world with great vibes and experiences you can learn from. I was doing social media content but I really enjoyed doing some other tasks like bartending, reception and helping out with other things. They also have another project which is a AI Full powered hostel, it was nice to know about the project and understand a little bit more about it, I will definitely come back. I met one great friend in here, Leo, I'll miss you bro. Mirella, the host, just amazing, really kind and so pasionated.

3 meses atrás

Canadá

5

So glad to have gotten to come back to the hostel, even for such a short time! The family who runs the place is so lovely and welcoming and I really enjoy my time here.

8 meses atrás

Colômbia

5

My experience during this volunteer program was quite good. Even though I was in housekeeping, I was able to talk and socialize with many people from different parts of the world, which allowed me to practice my English—one of the main reasons I decided to go. Living at the hostel was great; both the owners and the other volunteers were always attentive and willing to help. Regarding the work itself, I went during a very busy season since it was December, so the workload was a bit demanding, but nothing overwhelming, you'll get used to it quickly

8 meses atrás

França

5

Best experience so far supposed to stay 2 week and extended for one more week, worked in the reception and the bar also the work is not tiring it's enjoying and fun you interacting with guests and travelers you never get bored at all always something to do around i come in a busy time (Christmas and new year so the hostel was so full and good vibes around the city) I usually took the evening shift from 5pm to midnight you get paid if u do extra hours but u not forced to do that, You have 2 days off per week where u can enjoy visit the rest of Belgium or even countries around,

8 meses atrás

México

4

I had a good experience, I met amazing people, both volunteers and guests, and the location is great. You even get free beer! That said, communication around schedules and tasks could be improved. I worked the night shift, and while the team was kind and open to communication, the workload wasn't distributed evenly among ever, which can affect motivation. The job can be demanding and you can have a lot of responsibilities, but it's also a great way to learn if you're curious about the hospitality world. I recommend the experience as long you're flexible and open to help where needed:) Thanks!

3 meses atrás

Brasil

2

The experience at the hostel was a mix of feelings. We had many positive moments with the team (I especially thank Camila, Léo and Bogdan for making our days better). However, in relation to work, it is clear that the hostel uses the volunteering platform as a way to obtain cheap labor, avoiding hiring and paying employees. As a volunteer, you assume responsibilities that should be assigned to an employee, and the lack of organization ends up harming the functioning of the hostel itself. On the other hand, the city of Bruges is beautiful and charming, although a little expensive.

6 meses atrás

Aplique agora