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Come help us with Housekeeping!

Romania

3

The host is truly beautiful! I loved the peaceful nature, outdoor activities, but also sauna and meditation in a beautiful yoga room. The northern lights were also stunning! However, the tasks didn't match the listing, the host and social media work was very limited (one day during my whole stay). While I didn't have a bad experience, some female volunteers felt uncomfortable. Four volunteers left early. There is a lot of potential, but I can't give 5 stars knowing the attitudes I observed (blaming girls who felt unsafe or speaking badly about volunteers behind their backs).

circa 2 mesi fa

Gonçalo ha risposto

Thank you for your feedback. I’m glad you enjoyed the nature, sauna and yoga room. Regarding the situations you mentioned, we host many different people and sometimes misunderstandings happen — there is no “girls vs boys” dynamic, just different backgrounds and each person with their own perspective, and I’m sorry you ended up in the middle of that. As for the tasks, apologies: we have several roles and I assumed you were not in the social media group. I hope you still took good memories.

Colombia

1

Our experience was unfortunately very different from what's described on the platform. The official host, Gonçalo, was never there , all coordination was handled by the manager, who often acted unprofessionally and created a tense environment. I'm not even sure if Gonçalo could review us, since he was never present.The work involved unsafe conditions, including working on unstable scaffolding without safety equipment. The accommodation was poorly maintained (broken locks, damaged washing devices),the food provided was very limited, even though the platform states that three meals are included.

2 mesi fa

Gonçalo ha risposto

Thank you for your feedback. I work several jobs to make sure the cultural space is open for you and others to come, which was explained to you.
You were given a full private house (kitchen, toilet, 3 rooms) so you could do your remote work without disturbance, and we adjusted working hours to your needs. We also arranged transport for you to explore the area, and never you indicated concerns about work or safety. We had a person cooking for everyone, but you were never there.

Colombia

1

Our experience was unfortunately very different from what's described on the platform. The official host, Gonçalo, was never there , all coordination was handled by the manager, who often acted unprofessionally and created a tense environment. I'm not even sure if Gonçalo could review us, since he was never present.The work involved unsafe conditions, including working on unstable scaffolding without safety equipment. The accommodation was poorly maintained (broken locks, damaged washing devices),the food provided was very limited, even though the platform states that three meals are included.

2 mesi fa

Gonçalo ha risposto

Your review is identical to your partner’s, which is worth noting, especially since you mentioned a lack of care on our side. Despite this, we truly wish you both all the best in your future travels.

Stati Uniti

1

The other volunteers were great people. I replied to a post that mentioned Content Writing & Social Media Management. The director said there was other work to be done too. Almost all tasks were landscaping. There was little opportunity to do what the original post mentioned. I discussed with the host, but didn't feel like the agreement was being respected. It seemed like false advertising. I felt like the site manager was a temperamental man who regularly insults and swears at volunteers. I found this unacceptable. I called him out on his behavior and he accused me of causing the issue.

5 mesi fa

Gonçalo ha risposto

Robert, we are sorry for your experience. While our projects combine hands-on help with content work, we did offer you the chance to focus on content by arranging an oral history interview with a man in his 90s, which was a unique and valuable opportunity. He generously shared his life stories, but you left the project the very next day it left him and us very sad and disappointed. From our perspective, the issue was you were not prepared or wanted to do any work at all.

Spagna

2

The Place is very interesting, there are a lot of positive sides that could be explained, Unfortunately, the experience wasn't the best for me, I honestly tried to take the best out of the situation, but the Negative exceeded my possibilities, Communication about boundaries felt useless, John (Manager) seems to deal with difficult wounds that show up as aggressive explosions and sexually aggressive "jokes" and physical approaches. Since the beggining it was very hard to fullfil expectations while being constantly screamed at. I couldn't give my best under those conditions, I'm sorry.

7 mesi fa

Gonçalo ha risposto

Thanks again for being with us.
As we both know, not everyone fits perfectly in every situation — that’s just a part of life. What doesn’t work in one place might be a perfect fit somewhere else or with someone else - John is deeply appreciated by many other volunteers, artists, and collaborators.
We gave you 5 ⭐⭐⭐⭐⭐ because we believe in seeing the best in people. There’s often too much focus on negativity and judgment of others, but we strive to see the positive and possibilities instead.

Argentina

5

It was one of the best life experiences I've ever had! The village is absolutely beautiful, surrounded by nature at its finest. We were lucky enough to see the northern lights several times, which was a unique and unforgettable moment. The space where we stayed had all the necessary comforts for a perfect stay. It's also a place filled with art, adding a very special touch. The team was super hospitable, always ready to help us and make us feel at home. I learned so much about Sweden and Sami culture, an experience I will always carry with me.

circa 1 anno fa

Argentina

5

Such a wonderful experience! The place is beautiful, with a lot of lakes nearby and wonderful nature. Due to being in a place not close to big cities, the light pollution is little and allows to see some beautiful northern lights! (if the weather is not cloudy, of course). It is an inspiring place, very comfortable to live in, and I had the pleasure of also meeting incredible people and create many memories that will last forever. Hopefully in the future we will cross paths again, thank you for everything!

circa 1 anno fa

Ecuador

5

One of my best experiences! The place is very nice and perfect for watching the northern lights. Although it's a small community, there are nearby parks and islands for walking. Plus, the accommodation is right next to a lake, which adds a special charm. You can explore both nature and local culture here. I'll be glad to go back in the near future.

circa 1 anno fa

Germania

1

The actual host is only somewhat connected to the project, usually just telling a local coordinator what needs to be done. This coordinator fails to communicate and lacks respect for volunteers, while also displaying inappropriate behavior. Apart from this, work hours are not respected at all, no matter what agreements are made, and off-days are usually shunned, so you're expected to work 24/7 and on-call. the host itself is fairly nice, close to nature, but also remote, so it's difficult to make plans without getting the coordinator involved.

12 mesi fa

Gonçalo ha risposto

Christoph, we are sorry your experience did not meet your expectations. You were part of the same group as Dara, where even three hours of daily work was often not completed. We had several conversations with you about how to improve the situation, but you consistently wanted to do less than the other volunteers, so it is not correct to say that work hours were not respected. We regret the mismatch and wish you the best in your future volunteering.

Nicaragua

2

A s a female traveler, I felt unsafe and disrespected during my stay. The volunteers coordinator's (male, 70 y/o) inappropriate behavior made me uncomfortable, and the lack of communication from the host left me and fellow volunteers unsure about everything. The host threatening with “no more food” while we were performing physically demanding tasks far from what was agreed upon only added to my distress. This experience left me feeling disrespected and vulnerable, and I hope future volunteers, especially women, are met with better communication, respect, and safety measures.

circa 1 anno fa

Gonçalo ha risposto

Dara, we are sorry your experience did not meet your expectations. However, together with two other volunteers you formed a separate group and often worked less than three hours a day, which made it difficult to keep things fair for everyone. Regarding the coordinator, it was you who visited his apartment in the evenings to ask for free drinks, so we feel your description is not accurate. We regret the mismatch and wish you the best in your future volunteering.

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