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Help us with reception in Sacred Valley

4.5
(248 avis)248

L'expérience

We offer long-term opportunities for fluent Spanish and English speakers to support our local staff in our reception and other areas as required.

Ce que vous offrez

25 heures d'aide par semaine

Aide en cuisine: Aider à préparer, finaliser et servir les repas.

Administration: Aider avec les systèmes de réservation et les paiements.

Réception: Aider aux enregistrements, départs et assistance aux clients.

Ce que vous recevez

2 jours de congé par semaine

Chambre privée: Vous aurez un lit dans une chambre privée. En d'autres termes, une chambre rien que pour vous.

Petit-déjeuner: Vous avez droit à un petit-déjeuner gratuit, tous les jours de votre séjour.

Déjeuner: Vous avez droit à un déjeuner gratuit, tous les jours de votre séjour.

Laverie Gratuite: Vous pouvez utiliser notre buanderie librement.

Utilisez notre cuisine équipée: N'hésitez pas à utiliser notre cuisine et préparer vos propres délicieux repas.

Accès Internet Rapide: Internet haut débit pour travailler à distance

Exigences

Courant Anglais et Courant Espagnol

Plus de 23 ans

Accueille les volontaires solo, les couples et les partenaires de volontaires

Ce qui n'est pas inclus

Vols, assurance voyage, transport interne et visa

Détails du programme

Our lodge is in the Inca town of Ollantaytambo, gateway to Machu Picchu in the Sacred Valley of Cusco, Peru. It is a small (10 rooms) quality Bed and Breakfast located in the pedestrian Inka streets of the village.

We work with responsible people who help with reception, breakfasts, dinners, checking rooms, answering email and managing reservations and sometimes other work as required.

25 hours a week in return for Bed and Breakfast. You can help yourself to breakfast every day and we give you 8 soles a day, enough for a menu lunch of soup and a main course in a local restaurant. You sort out your own dinner (but can use the kitchen). You can survive on very little money in Ollantaytambo. Lots of people save the soup from lunch to eat later.

Couples and singles are welcome. Accommodation is in a private room with a private bath.

We are currently looking for a long term HelpXer or Work exchanger or couple, preferably 4-6 months, fluent or almost fluent in Spanish and English, who is personable, responsible and hard-working and with good administrative and email skills and attention to detail to help at the lodge. We are also interested in people with kitchen, gardening and marketing skills, but also preferably as part of the long-term Help.

A key element of the job is to empower our local staff with regard to speaking English as well as computer and administrative skills. One thing to realise is that working hours can be at odd times, as we especially need help the days our local staff have their time off (evenings, weekends, holidays) and sometimes during breakfast hours (approx. 7-10am) and dinner (5.30-9pm).

You must be hard-working and enthusiastic like us!

Activités et horaires

Primary Duties

1)Help with breakfast
a)Serving Breakfast and making sure we have enough stock (beers, fruit, bread, etc.)
b)Prepare breakfasts (squeeze orange juice; cut fruit; cook eggs) and serve guests.

2)Answering e-mail enquiries from potential guests, tour group/travel agencies and confirmed guests, directly and from booking engines.

3)Managing reservations:
a)assigning rooms/managing room assignments
b)recording in reservation book (see e-mail response instructions)
c)updating booking engines
d)checking reservations in our PMS (property management system) and reservations book, the ideal way to learn our systems
e)updating white board

4)Hosting Guests
a)assisting with luggage transfers from the plaza
b)welcoming them to Apu Lodge
c)checking in/checking out
d)offering assistance re: dining options; transportation; itinerary planning; hiking opportunities; medical assistance etc.
e)Checking gas level for showers

5) Auditing petty cash and expenditure. Cashing up reception safe each working day and reporting any differences. Other accounting as required.

6)Checking rooms and reception are clean, complete and have fresh flowers. Simple flower-arranging in small vases.

7)Helping Staff when appropriate
a)clean rooms occasionally, help with laundry
b)prepare breakfasts (squeeze orange juice; cut fruit; cook eggs)
c)shopping


Additional Tasks Dependent on Skills

1)Marketing Assistance
a)Internet and web-based
b)Short-term and Long-term plan development and/or implementation

2)Property Maintenance
a)Repair and replacements (light carpentry; plumbing; electrical; painting)
b)Gardening

Règles

We expect you to stay fairly quiet especially during rest hours for our guests as you will have a private room with bathroom within the Lodge. Whilst alcohol consumption is not banned we ask you not to get drunk or offer alcohol to our staff whilst on the premises of Apu Lodge. Strictly no smoking in or near the building.