Reception and event help

5.0
(23 avis)23

L'expérience

Our place is not just somewhere to sleep, it is a real home, where you feel welcomed, pampered and where you can experience the essence of travel. We are looking for a person to help at the reception with check-in and check-out and which believes in our values. If necessary we also ask to be available for cleanings. We offer one of the rooms (with private bathroom, access to the shared kitchen and garden).


Ce que vous offrez

30 heures d'aide par semaine

Nettoyage: Aider à nettoyer la cuisine, les chambres, les salles de bain et les espaces communs.

Entretien ménager: Aider à changer les draps et à l'entretien ménager général.

Réception: Aider aux enregistrements, départs et assistance aux clients.


Ce que vous recevez

2 jours de congé par semaine

Chambre privée: Vous aurez un lit dans une chambre privée. En d'autres termes, une chambre rien que pour vous.

Utilisez notre cuisine équipée: N'hésitez pas à utiliser notre cuisine et préparer vos propres délicieux repas.

Certificat: Obtenez un certificat d'achèvement après avoir terminé votre expérience.

Accès Internet Rapide: Internet haut débit pour travailler à distance

Espace de Travail Dédié: Espace spécifique pour travailler à distance


Exigences

Intermédiaire Anglais ou Débutant Italien

Entre 25 et 50 ans

Accueille les volontaires solo, les couples et les partenaires de volontaires


Ce qui n'est pas inclus

Vols, assurance voyage, transport interne et visa


Détails du programme

Our volunteer program works in this way: we give to the volunteer a whole private room with a private bathroom (airconditioning included) and usage of our fully equipped kitchen and the garden outside. We are in downtown Verona at 15 minutes walking from Julietta's balcony and our neighborhood is the most exciting area of the city as it is the University area full of cocktail bars, restaurants, and clubs. We ask the volunteer to help in the morning or in the afternoon, depending on the rest of the staff availability, at the reception desk. Usually the working hours do not exceed 5 hours a day and most of the time you just have to wait for the guests to arrive. The volunteer is also asked to keep the kitchen and common spaces clean and help on cleaning which however is not entirely the responsibility of the volunteer but of the service staff.


Activités et horaires

The volunteer should help at the reception desk: getting documents from guests and tourists, giving instructions and recommendations, filling the software with the customer's data, and, at the checkout, arranging payments and receipts.
We also ask the volunteer to make the bed, change towels and throw the garbage in the guest's rooms on daily basis and, only on demand if necessary, to support the housekeeper in the general cleanings of the room.


Règles

the cleaning of the volunteer's room, the kitchen, or the basic cleaning of common areas (like trowing the garbage and vacuum the floor), is responsibility of the volunteer (the housekeeper will take care of the common areas only once a week more deeply)