Sobre su experiencia en: Siem Reap, Camboya
Portugal
The place itself is super fun and lively , I mean, it's a the hostel! The manager Kassy is really nice, flexible, and open to discussion when issues come up. I experienced some uncomfortable situations with one staff member, and there was a lack of organization regarding working hours, days off, and communication between teams. This volunteer experience has a lot of potential, but it needs clearer structure and better management to ensure everyone feels safe and respected 💫
hace 2 meses
Kassy respondido
Hello Jessica.
I am a little confused regarding your comment about the lack of organisation, structure or communication. A group chat was created with all Guest Experience staff where I was communicating multiple times a day about everything happening in the hostel daily. I feel very confident that the structure is stable and clear. I will continue working hard to assure all volunteer joining my team feel safe and heard. Thank you!