Kelsey respondido
Juan, unfortunately, had great difficulties communicating with all of us here. We've learned some valuable things from this experience however which hopefully will allow us to avoid the misunderstandings that occurred in future.
It turned out that Juan had gotten the impression that this was a job, and that we were here to provide food money and accommodation in return. This led to an unfortunate situation where, instead of him coming and showing interest in our project, he was quite demanding regarding his accommodation from the very start and started to ask for more money than what we had agreed.
It soon became clear that his English is not very good so we arranged for a couple of Spanish-speaking community members to work with him instead. That seemed to go well for a while.
However he then decided, without checking with us, to stay until Christmas. He was not at all happy when we pointed out that he had not discussed this with us first. To top it off he had simply not understood some comments that had been made in a meeting that had absolutely nothing to do with him and which he had interpreted as criticism.
Instead of coming to us and sorting it out he said nothing and then, after four days, had an emotional outburst. He did seem to understand after detailed explanation of what was said, that he had created a drama based in his own lack of English but decided to leave shortly after that. He then left the job that he started half done despite having promised to finish it.
This is the first time we have had an experience like this (and we've had hundreds of volunteers over the years). We'll make very sure in future that our volunteers have sufficient language skills to communicate with us and that they understand that is a volunteer position, not a job.
We wish Juan the best however.