Teach Yoga in our magical Garden

Brasil

5

My stay at the hostel was very good. From the very first day I was warmly welcomed by all the staff and my fellow volunteers. The location is great, the hostel is beautiful, the house provided for the volunteers was newly renovated, the garden is full of beautiful and delicious fruit! The hours are respected and the work shifts are fair. Breakfast, Bar and Housekeeping are the ones that happen the most and, for me, they were all just. It was my first volunteering experience and I loved it, I made some great friends and all the staff members were always very sweet, loving and smily.

hace más de 1 año

Rumania

5

Hello! It was a good experience! Schedule is always respected and people are very nice with you. I think hostel is one of the most beautiful place I've ever stayed (big garden, very beautiful, a lot of space). The only downside was the accommodation for volunteer (which was not in the hostel, but in a separate house). It was not so bad, but it was pretty cold (they couldn't give us an extra heater), high humidity and a bit of mold. The idea of having a separate house is very nice, but the house it's not in the best shape and during winter you could feel that. Other than that, all good!! :)

hace más de 1 año

Luiza respondido

Hey Ana! Thank you for your feedback.
Just pointing out that the house has a perfect heater working on the main room, but during your stay you prefered to stay in a room with no heater even after advised about moving to the other one (that was empty at the time).
We totally took notes, and we moved the volunteers to a different accomodation to fix (and deep clean) the house while you were here.
The feedback helps our team to find the best solutions to maintain a great experience for next volunteers!

Estados Unidos

3

I am grateful for the people I met while volunteering at the hostel and for the skills I acquired. Unfortunately, the living situation was quite poor and many of us had health complications due to mold. The staff attempted to remedy the issue only after multiple volunteers insisted, however there was still mold and bugs after the attempted fix.

hace 10 meses

Luiza respondido

Dear Eliana,

Thank you for sharing your feedback. We are genuinely sorry to hear that your experience did not meet your expectations and that we missed the opportunity to also give it a review about your performance.

Following your colleague's complaint about the issue, we promptly took action the next day by relocating her to another room and initiating immediate renovations in the bathroom (since she was the one sick). Unfortunately, we also observed challenges related to maintaining the cleanliness of the room, which may have exacerbated the situation with bugs and mold.

We always strive for open and constructive communication to resolve any concerns effectively. In this case, a direct dialogue would have allowed us to assist your group more efficiently. We appreciate your feedback and will use it as an opportunity to improve, but also incorage you to comunicate without any side conversations. and gossip in your next experiences.

Nueva Zelandia

4

I had a great time at the hostel. The staff are lovely and made me feel welcome from the get-go. Shifts are rotated weekly and staff are flexible about switching. There were some initial issues with the cleanliness of the volunteer shower and dorm but these were eventually addressed and the hostel worked with us to resolve them. With that said, I hope they'll continue improving the dorm to make it an even better space. Overall, it was an incredibly fun experience, staff always make an effort to help you and I'll always cherish the friendships made with the other volunteers. Obrigada!

hace 10 meses

Reino Unido

4

Mostly a great experience. The work was fun and taught me a lot of new skills. The variety of shifts is rewarding and shift times mostly allowed you to have a lot of time to explore the hostel. Staff were somewhat flexible with swapping shifts. Staff were fair with what was required of you and for the most part were a lovely group to work with. The hostel is very sociable and a great place to meet others. I feel the living space could be renovated in some ways as it's quite run down, had issues with bathroom mould but staff did try to resolve issues after some feedback.

hace 10 meses

Reino Unido

4

Overall the experience was really enjoyable. I was lucky enough to meet some amazing people such as the other volunteers, staff and even guests. The job roles the volunteers are expected to complete are not too strenuous and can be completed easily enough in the five hour slots you have on work days. The experience would be 5 stars in my eyes if the volunteer accommodation received some much needed renovations, especially in the bathroom area which many volunteers chose not to use out of risk of being sick. Thankyou to the staff and volunteers for an enjoyable first worldpacker experience.

hace 10 meses

Francia

3

Some tips and things to know to enjoy your experience at the hostel's as much as possible : * bar shift is outside, it might be very cold some nights, don't forget to bring warm clothes * most members of the staff don't speak english. Communication and bonding is not always easy * some members of the staff might be very demanding and sometimes a bit bossy. Feel free to set up your boundaries and reminding them that you are here to learn and to do your best to help them * team dorm needs some renovations especially canalizations The best part of the experience is the volunteers team

hace más de 1 año

Canadá

4

The hostel was a great first volonteering experience. The work during low season is more chill but also less stimulating (bar shift felt a bit long when there was almost nobody). I recommend bringing enough jackets and coats because the bar shift during the evening are outside (I didn't know) so we were freezing and had to go and buy more clothes. Also not all staff members spoke or wanted to speak english with us. A little Spanish or portugese is almost necessary to bond with the staff. Overall, the friendships I made with the other volonteers is definitely the best part of my experience. Xx

hace más de 1 año

Alemania

4

The first weeks of my volntr. experience were truly amazing! Most of the stuff were super cool and welcoming. The tasks were easy and fair. I've met so many lovely people and made real connections. I really felt like home there. The garden is amazing, the kitchen is big and the bar is probably one of the best things there. Although it was low season during my stay, i still had a lot of fun and this is a really social hostel. Sadly i had some issues with the managers at the end of my stay. No more space to tell the details but i was treated super disrespectful.

hace más de 1 año

Dinamarca

5

My stay at the hostel was amazing, I can definitely recommend!! Both hired staff and other volunteers made the whole experience a 10/10. We had our own volunteer-house in the beautiful garden with a lot of privacy - only downside being the bathroom in our house that has a few problems with mould. The work was really nice and varied, and allowed for a lot of time to explore the hostel and socialize with both volunteers, and guests in the hostel. Huuuuge recommendation!

hace más de 1 año

Luiza respondido

Thank you Martha for your feedback! We are actually already making some fixing in the bathroom and turning the volunteers House even better and cozier!

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