Help for night shifts at our front office and bar :)

Brasil

2

The platform does not allow me to write much, so I'll be straightforward: don't ever go there if you plan on staying in the tent. It's unbearable. Very bad conditions. You hear other people's AC during the whole night and the host doesn't show compassion about your lack of sleep. Me and the other volunteers left much earlier than expected, due to a bed bug infestation. The host kept moving us back and forth from the room, exposing us to unnecessary risk and tiring us with the lack of stability. Some of the staff were wonderful, so my stars go for them :)) Travelers: for more info, DM.

hace 14 días

amelia respondido

Dear Ariadne, the tent was offered to you since we had no other position available and you needed a last minute stay. You were perfectly informed with messages and videos of the accommodation. The only reason you moved was because we welcomed your request to switch to the volunteer room as soon as we had the chance. Unfortunately bed bugs were brought to the room by another volunteer and were obviously not our fault. As you know we addressed the problem immediately, moving you to a private ensui

Alemania

2

Hostel is nice,pretty the hostel,loved the people working there,though the owners are not really welcoming(you get to watch videos,no one explain you in person what to do,they didn't really seem to like the volunteers in general) shifts are a little bit annoying(from 9am to 16pm)you have two hours break in between but too much for just a bed, also i had to work 7 days in a row without being alerted before.you basically just clean a lot and bring the trash out i left 2 weeks before planed because we had bedbugs and i just didn't enjoyed my time, it's not that bad but i've seen so much better.

hace 1 mes

amelia respondido

Dear Evelyn, we have already addressed the bed bug problm in our review about your stay. We just want to clarify here that the only reason your ended up doing 7 shifts in a row was because your asked for a change of shifts over a 2 week period with specific consecutive days off. We never ask and strongly discourage our volunteers to work more than 5 days in a row, this only happenes exceptionally to accommodate volunteers need, never on our choice. Regarding videos, we find they are a useful to

Brasil

1

Difícil escrever uma avaliação, mas me sinto no dever. Fui muito bem recebida pela equipe e o ambiente do hostel é muito bacana. No entanto, não cheguei a viver a experiência porque não senti condições de ficar no espaço oferecido aos voluntários. As instalações são escuras, pouco ventiladas, sujas e o lugar é extremamente pequeno para o número de pessoas que estavam lá. Não havia espaço nem para mexer nos pertences. O colchão é extremamente fino e desconfortável. Enfim, uma bagunça total! A equipe foi super compreensiva e prestativa quando optei por ir embora.

hace 4 meses

amelia respondido

Dear reader, please ignore this review. This person never stayed with us and the review describes an experience with another hostel, not ours.

Brasil

3

The hostel is a charming, well-located hostel with a cozy the hostel and opportunities to meet people from around the world while practicing English and Italian. The managers are approachable and open to communication. However, night shifts can be challenging due to noisy, messy volunteer conditions and extended work hours. If you're sensitive to noise or need organized shared spaces, this might be tough. Overall, it's a valuable cultural experience—just be sure to clarify shift details and volunteer dynamics in advance. Napoli is beautiful and the location is at the heart of historic center!

hace 5 meses

Canadá

4

I enjoyed my time as a volunteer at this hostel! The staff is AMAZING, specially Marcello <3 :D As of the work, I was assigned the night shift which took a toll on my body at times because I spent most of the daytime resting. I was assigned the night shift without having the chance to choose... The tasks for the night shift were light, and easy to do once learnt. It took me a moment to learn how to make coffee and the other beverages sold at the hostel. The only dislike was having to throw away the glass... Mamma mia...!!! It was overall, it was a great experience to have been a volunteer.

hace 6 meses

Irlanda

5

My time at the hostel was really great! The staff were so kind and patient, and the other volunteers were just so great to be with! The hostel is really beautiful, in a central but less noisy part of Napoli. The work is easy enough, I worked the day shift and would make sure the hostel and hostel were clean and tidy as well as make and serve tea and coffee to guests. One of the only issues is the sleeping arrangements. The volunteers sleep in a loft above a 10 bed dorm, which means we never really got 100% privacy from guests. I would definitely recommend volunteering here, lots of love xx

hace 9 meses

Estados Unidos

5

My time at the hostel was one of the best experiences. The hostel is the perfect escape from the beautiful chaos of Napoli. The environment is absolutely perfect, surrounded by some of the best food, landscapes and people in the world. Very much looking forward to coming back soon!

hace 9 meses

Brasil

5

The hostel was my first time volunteering, and I couldn't be happier with the experience. The hostel is amazing, especially the outdoor area. The location is great—you can walk everywhere. The staff are incredible and make you feel right at home. The only downside is that we share rooms with the guests (which can be quite tough, especially for those doing the night shift (12 AM-8 AM) and needing to sleep during the day). Other than that, I highly recommend it—I loved it!

hace 10 meses

Australia

5

So grateful to have the opportunity to volunteer at the hostel, it's such a special place & I absolutely loved my time here - I wish my stay could have been longer as I wasn't ready to leave! The staff were all such kind vibrant people, they were always very welcoming & helpful. The tasks were easy & not stressful. Many guests continuously extended their stay here as the hostel is something else. I'll most definitely be back 🫶🏼

hace 11 meses

Reino Unido

5

I feel so blessed to be chosen for this experience. This was my first solo and volunteering trip and everyone couldn't have been more kind and welcoming. I am anxious person, but this place and the people are truly comforting. The work is easy enough and the facilities here are great(and the furry friends). I hope to be back again one day, this was an experience i will truly never forget<3 Grazie to everyone at the hostel<3

hace 12 meses

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